About Dynamic Refrigeration Solutions

We're Your Local Darwin Cooling Experts

Dynamic Refrigeration Solutions is a locally owned refrigeration and air conditioning company, located in Darwin, which specialises in the design, supply, and installation of commercial refrigeration and air conditioning systems such as cool rooms, freezers, ice machines and beer systems.

A Brief History

Dynamic Refrigeration Solutions established in 2007 by Jed Bahur, providing services in the commercial refrigeration and air conditioning industry in Darwin. With a ‘can do’ attitude and a focus on providing exceptional customer service, the business has now grown to a team of 12, including a dedicated Equipment Sales Manager.

Service is at Our Core

Our focus has always been on our clients. We knows that nothing keeps a business going like a strong work ethic, great communication practices, and maintaining a reputation of providing reliable, accurate, and relevant services to our clients.

Trusted Experts to Local Business

In addition to servicing cooling and refrigeration systems, DRS also utilises a cloud based operating systems that can provide instant data and information to our clients.

We have grown to be a preferred refrigeration and air conditioning provider not only to local clients in Darwin, but across the Northern Territory. Maintaining this status means putting the client first and keeping the focus on the core values that are the foundation of DRS.

Our Reputation is Built on Our Values

Dynamic Refrigeration Solutions has built our reputation on a strong foundation of values. Our team work hard to maintain these values throughout all aspects of their business.

Professionalism

Professionalism at DRS means maintaining a professional demeanour, responding to all inquiries within 24 hours, and prioritising excellent customer service in Darwin and across the Territory.

Performance

When it comes to the services and products provided by DRS, the company aims to meet and exceed contract timeframes, monthly budgets, and quality of work and services.

Integrity

At Dynamic Refrigeration Solutions, we grew because we focused on our clients and providing the best service possible. It is a priority to develop open, honest, and ethical relationships with our partners, with our clients, and within our company.

Environment

In order to put our clients first and to make decisions that have a positive effect on our community, we limit our impact on the environment as much as possible.

Safety

In addition to providing the highest quality and most effective products and services, Dynamic Refrigeration Solutions vows to abide by the National Code of Practice to ensure the safety of our employees, our clients and their customers.

Growth

As Dynamic Refrigeration Services continues to grow, it is our goal to evolve and improve in a way that benefits our employees and our clients.

Why our customers choose us?

When it comes to supply, repair and maintenance for refrigeration, air conditioning, beer systems, cool rooms, cold rooms, or freezers in Darwin, DRS does it best.

Reliable Advice

The team at DRS have unmatched knowledge in the cooling systems industry. We know design, and we understand how to operate and maintain cooling systems in the hot tropical conditions of the Northern Territory. If you’re looking for a quality system in Darwin, we have you covered.

We have built our business on our high standards, client trust, and high quality work. Our clients trust us to provide reliable advice and high quality products, installation, and maintenance at an affordable price.

We work with builders and businesses across the Northern Territory, and we have the experience to provide relevant recommendations based on the history of equipment. With our knowledge and expertise, we help our clients avoid costly downtime.

Exemplary Staff

As DRS grows, so does our staff. We hire only those who demonstrate and maintain our core values, and all staff members are required to participate in training and personal development programmes that are designed to improve technical skills in addition to communication and interpersonal skills. Our clients are an integral part of our business, and we work hard to keep them satisfied.

Client relationships and exemplary service are two of the foundational values at Dynamic Refrigeration Services. Whatever our clients need, from quickly accessing parts to expedited shipping, we can get moving on their needs faster than the competition.

Quality Products and Services

In order to provide the best service to our clients, we have to be a well-organised business! DRS tracks all of our client jobs. We can advise as to when regular maintenance is necessary, when equipment should be replaced, and how to make cost effective decisions while still staying on top of the latest technologies. That means that we can help our clients avoid unexpected breakdowns and business disruptions by notifying clients when upkeep is necessary.

When our clients need to reach us, we have a policy that every phone call or inquiry will be answered within one business day. This is especially important because we are on call for emergency calls and urgent repairs. There is no reason that a client’s refrigeration or air conditioning system should be out of commission!

We understand that cooling systems are not always a permanent necessity, and they are expensive to purchase. In order to be a full service provider, DRS has partnered with Silver Chef to provide equipment financing options when our clients need it!